What a Joke. BA Treats Economy customers like shit for years then tries to get them back
NOT A CHANCE BOYS
"We want to be the airline of choice for everyone. Every customer matters - short haul or long haul; economy or premium. So we must have an offer that is attractive to everyone."
Telling the audience that "we face waves of new competition on all fronts", he noted that budget carriers such as easyJet and Ryanair are now "giants" while low-cost long-haul is "becoming a more resilient model than many people anticipated".